Refund Policy

RETURNS

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Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items

To complete your return, we require a receipt or proof of purchase.


There are certain situations where only partial refunds are granted: (if applicable)
* Obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 7 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email or message to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@alhamdtech.pk


Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. Send us an email at info@alhamdtech.pk and send your item to: Office # 7 4th Floor Hafeez Center Gulberg, Lahore, PB, 54660, Pakistan.

Shipping
To return your product, you should mail your product to: Office # 7 4th Floor Hafeez Center Gulberg, Lahore, PB, 54660, Pakistan.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over 10,000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Based on 599 reviews
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(3)
It's working great!

I ordered the Kindle Paperwhite 11th gen last week and it arrived within a couple of days. The delivery process was pretty smooth. I'm loving the Kindle!

M
Samsung T7 External SSD
Muhammad Ahmad Bilal (Islamabad, PK)
Original + Quick Service

The customer service is very good and I received my order the next day after ordering. The product is genuine and I am 100 percent satisfied. Thank you!

H
UGREEN USB C Extension Cable Type C 40574
Hammad Khalid (Rawalpindi, PK)
Working as it is supposed to

The cable was genuine. I found it here cheaper than anywhere else online. Its working perfectly.

Incredible purchase!

I purchased the Kindle paperwhite 11th gen a week ago and I'm extremely satisfied with my purchase.
I never buy electronics online due to fraudulent sellers, scams, and miscommunication about the quality of product. However, the customer service team at Al-Hamd tech was readily available and reached out to answer all my questions which put my mind at ease. They also sent me updates at every stage of the process so that I could track my order, which made me comfortable especially with a big online transaction like this.
The kindle arrived in perfect original condition. The AlHamd customer service team let me know this product is the Special Offers one so the kindle displays ads. However, I had them easily removed by Amazon customer service the same day I bought it.
The battery life is longlasting. I charged it fully 7 days ago and even after using it for several hours every day, the battery is now at 51%.
I'm someone who gets migraines while reading on a screen but my experience reading on the paperwhite has been exceptional and hassle free.
This was my first time buying from Al-Hamd but definitely not the last. Very grateful to have found such trusted sellers for electronics!!
Highly recommend both the product and the seller !!

Unbelievable!

i was looking for Razer Chroma cooler everywhere couldn’t find in pakistan. i only found here on this website. I was shocked when i received call next day said and i quote “sir we will deliver it by end of day.”

Best service ever..

F
Apple USB-C to Digital AV Adapter
Faisal Ishaque (Lahore, PK)
Same day delivery, Original Product

I appreciate that the original product was delivered on the same day. The customer support on WhatsApp is very efficient.

B
Wacom Pen 2K LP190K
Bonnibel (Islamabad, PK)
Impressive

I was honestly scared that this was not legitimate because I could not find the wacom pen anywhere?? But to my surprise it's the exact one.
The quality is exactly the same as the previous one I had.
Although you have to make sure the pen code matches your wacom tablet code in order for it to work on it :) Fortunately mine matched.
The delivery was well-timed! They're really understanding if you aren't able to pick it up on the day it delivers so they reschedule the day, which was highly appreciated.
Overall, my experience with this shipment is satisfactory.

100% Original from Apple Store

I ordered a Type C to Headphone Jack from 15 pro max, Alhamdulillah recieved 100% authentic product.

great product

was hesitant at first, but the product came, on the same day of order, in lahore. genuine product, great customer care.
highly recommended.

A
Chromecast with Google TV HD Snow
Ahmad A. (Multan, PK)
Quick Delivery, Genuine Product

Received the carefully packed parcel the next day of ordering. 100% original product. Really happy with my purchase.

Yubikey

good

N
Mi TV Stick 4K
Nazeer Shah (Khairpur Qazianwala, PK)
Original product

Original product you can trust Al hamd Tech. Good experience and price and product are reliable.

Highly recommended

I got my tablet yesterday. It is a genuine product. Also the price was inferior as compared to the market. Thanks Alhamdtech.

Kindle paperwhite 11th gen 6.8 display

Kindle paperwhite 11th gen 6.8 display is very good for book reading.
It just looks like book paper because it is altogether different from mobile display.
But Amazon account could not be made because Amazon do not added pakistan in their list.

You save your pdf book in kindle and start reading.
I will be best if you convert your book format in Amazon format AZW /AZW3. It is best format for reading on kindle.
Services of Al Hamad are very good. they reply each query on WhatsApp. They have delivered Kindle with in minimum possible time. They share the TCS receipt.
Good experience. I thought kindle should have been purchased much earlier.

Perfect

The mouse was original and working fine. No issues so far. Both at their store and online. Very trusted seller.

Good Customer Service

Love the product. It was delivered quickly as instructed. The representative was very helpful.

F
Wacom Intuos CTL-6100 Graphics Tablet
FAKHAR ABBAS (Islamabad, PK)
Wacom Intuos CTL-6100

I have purchased Wacom Intuos CTL-6100 fro Al-Hamd Tech. I appreciate their Great Service delivery. I recommend everyone to shop online because it a Reliable Online Shop

T
Logitech H340 USB Headset
Talha Khan (Karachi, PK)
Good Service and customer support

Brought the logitech handset , good product delivery on time and I love the guys customer support and how he checks on you each day

A
Belkin Basic Surge Protector
Akif Rehman (St Louis, US)
RECEIVED GENUINE PRODUCT

Good and reliable product

L
Mi TV Box S 2nd Gen. Android Box
Laiq Ur Rehman (Multan, PK)
Genuine Product.

Genuine Product. MashAllah.

A
Logitech MX Master 3S Bluetooth Mouse
Anonymous (Peshawar, PK)
Logitech MX Master 3S

I have ordered Logitech Mx Master 3s from this store. They delivered the product in one day, which is 100% genuine. I am writing this review after using it for 2 months. I am very happy with this purchase.

Keep up the good work:)

M
Edifier WH950NB Bluetooth headphones Black
Mudassar Habib (Islamabad, PK)

Good customer service and a legit product as well.

A
Dell Type C to Displayport Adapter
Anonymous (Lahore, PK)
Good product

Good product. Compliant seller. Delivered fast

S
Chromecast with Google 4K Snow
Saadia Malik (Lahore, PK)
My favourite google tv device

Works like a charm. Easy to setup. Smooth and flowy. The remote is classy and minimalist.

Apple USB C To 3.5mm jack

IT WAS 💯 ORIGINAL PRODUCT . AND SUCH ETHICAL AND PROFESSIONAL BEHAVIOR BY THE SELLER . RECOMMEND U GUYS TO BUY FROM HIS STORE .