Shipping Policy

Al Hamd Tech ("we" and "us") is the operator of (https://alhamdtech.pk)
("Website"). By placing an order through this Website you will be agreeing to
the terms below. These are provided to ensure both parties are aware of and
agree upon this arrangement to mutually protect and set expectations on our
service.

1. General
Subject to stock availability. We try to maintain accurate stock counts on our
website but from time-to-time there may be a stock discrepancy and we will not
be able to fulfill all your items at time of purchase. In this instance, we will
fulfill the available products to you, and contact you about whether you would
prefer to await restocking of the backordered item or if you would prefer for us
to process a refund.

2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and
destination of the items in the order. Payment for shipping will be collected
with the purchase.
This price will be the final price for shipping cost to the customer.

3. Returns
3.1 Return Due To Change Of Mind
Al Hamd Tech will happily accept returns due to change of mind as long as a
request to return is received by us within 2 days of receipt of item and are
returned to us in original packaging, unused and in resellable condition within 7 days
Return shipping will be paid at the customers expense and will be required to
arrange their own shipping.
Once returns are received and accepted, refunds will be processed to store
credit for a future purchase. We will notify you once this has been completed
through email.
(Al Hamd Tech) will refund the value of the goods returned but will NOT refund
the value of any shipping paid.

3.2 Warranty Returns
Al Hamd Tech will happily honor any valid warranty claims.
Customers will be required to pre-pay the return shipping.
Upon return receipt of items for warranty claim, you can expect Al Hamd Tech to start process your warranty claim within 7 days.

4. Delivery Terms
4.1 Transit Time 
In general, domestic shipments are in transit for 2 - 7 days

4.2 Change Of Delivery Address
Orders placed before 05 PM will be dispatched the same day,
otherwise, within the next business day.
Our warehouse operates on Monday - Saturday during standard business hours, except
on national holidays at which time the warehouse will be closed. In these
instances, we take steps to ensure shipment delays will be kept to a minimum.

4.3 Change Of Delivery Address
For change of delivery address requests, we are able to change the address at
any time before the order has been dispatched.


4.4 Items Out Of Stock
If an item is out of stock, we will dispatch the in-stock items immediately and
send the remaining items once they return to stock.

4.5 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we
can conduct an investigation.

5. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be
able to follow the progress of their shipment based on the latest updates made
available by the shipping provider.

6. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the
parcel from the courier and get in touch with our customer service. If the
parcel has been delivered without you being present, please contact customer
service with next steps.


7. Cancellations
If you change your mind before you have received your order, we are able to
accept cancellations at any time before the order has been dispatched. If an
order
has already been dispatched, please refer to our refund policy.

9. Damaged or Lost
9.1 Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed
their investigation into the claim.

9.2 Process for parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an
investigation and deemed the parcel lost.

10. Customer service
For all customer service enquiries, please email us at info@alhamdtech.pk

Based on 599 reviews
97%
(579)
2%
(14)
1%
(3)
0%
(0)
1%
(3)
It's working great!

I ordered the Kindle Paperwhite 11th gen last week and it arrived within a couple of days. The delivery process was pretty smooth. I'm loving the Kindle!

M
Samsung T7 External SSD
Muhammad Ahmad Bilal (Islamabad, PK)
Original + Quick Service

The customer service is very good and I received my order the next day after ordering. The product is genuine and I am 100 percent satisfied. Thank you!

H
UGREEN USB C Extension Cable Type C 0.5M 40574
Hammad Khalid (Rawalpindi, PK)
Working as it is supposed to

The cable was genuine. I found it here cheaper than anywhere else online. Its working perfectly.

Incredible purchase!

I purchased the Kindle paperwhite 11th gen a week ago and I'm extremely satisfied with my purchase.
I never buy electronics online due to fraudulent sellers, scams, and miscommunication about the quality of product. However, the customer service team at Al-Hamd tech was readily available and reached out to answer all my questions which put my mind at ease. They also sent me updates at every stage of the process so that I could track my order, which made me comfortable especially with a big online transaction like this.
The kindle arrived in perfect original condition. The AlHamd customer service team let me know this product is the Special Offers one so the kindle displays ads. However, I had them easily removed by Amazon customer service the same day I bought it.
The battery life is longlasting. I charged it fully 7 days ago and even after using it for several hours every day, the battery is now at 51%.
I'm someone who gets migraines while reading on a screen but my experience reading on the paperwhite has been exceptional and hassle free.
This was my first time buying from Al-Hamd but definitely not the last. Very grateful to have found such trusted sellers for electronics!!
Highly recommend both the product and the seller !!

Unbelievable!

i was looking for Razer Chroma cooler everywhere couldn’t find in pakistan. i only found here on this website. I was shocked when i received call next day said and i quote “sir we will deliver it by end of day.”

Best service ever..

F
Apple USB-C to Digital AV Adapter
Faisal Ishaque (Lahore, PK)
Same day delivery, Original Product

I appreciate that the original product was delivered on the same day. The customer support on WhatsApp is very efficient.

B
Wacom Pen 2K LP190K
Bonnibel (Islamabad, PK)
Impressive

I was honestly scared that this was not legitimate because I could not find the wacom pen anywhere?? But to my surprise it's the exact one.
The quality is exactly the same as the previous one I had.
Although you have to make sure the pen code matches your wacom tablet code in order for it to work on it :) Fortunately mine matched.
The delivery was well-timed! They're really understanding if you aren't able to pick it up on the day it delivers so they reschedule the day, which was highly appreciated.
Overall, my experience with this shipment is satisfactory.

100% Original from Apple Store

I ordered a Type C to Headphone Jack from 15 pro max, Alhamdulillah recieved 100% authentic product.

great product

was hesitant at first, but the product came, on the same day of order, in lahore. genuine product, great customer care.
highly recommended.

A
Chromecast with Google TV HD Snow
Ahmad A. (Multan, PK)
Quick Delivery, Genuine Product

Received the carefully packed parcel the next day of ordering. 100% original product. Really happy with my purchase.

Yubikey

good

N
Mi TV Stick 4K
Nazeer Shah (Khairpur Qazianwala, PK)
Original product

Original product you can trust Al hamd Tech. Good experience and price and product are reliable.

Highly recommended

I got my tablet yesterday. It is a genuine product. Also the price was inferior as compared to the market. Thanks Alhamdtech.

Kindle paperwhite 11th gen 6.8 display

Kindle paperwhite 11th gen 6.8 display is very good for book reading.
It just looks like book paper because it is altogether different from mobile display.
But Amazon account could not be made because Amazon do not added pakistan in their list.

You save your pdf book in kindle and start reading.
I will be best if you convert your book format in Amazon format AZW /AZW3. It is best format for reading on kindle.
Services of Al Hamad are very good. they reply each query on WhatsApp. They have delivered Kindle with in minimum possible time. They share the TCS receipt.
Good experience. I thought kindle should have been purchased much earlier.

Perfect

The mouse was original and working fine. No issues so far. Both at their store and online. Very trusted seller.

Good Customer Service

Love the product. It was delivered quickly as instructed. The representative was very helpful.

F
Wacom Intuos CTL-6100 Graphics Tablet
FAKHAR ABBAS (Islamabad, PK)
Wacom Intuos CTL-6100

I have purchased Wacom Intuos CTL-6100 fro Al-Hamd Tech. I appreciate their Great Service delivery. I recommend everyone to shop online because it a Reliable Online Shop

T
Logitech H340 USB Headset
Talha Khan (Karachi, PK)
Good Service and customer support

Brought the logitech handset , good product delivery on time and I love the guys customer support and how he checks on you each day

A
Belkin Basic Surge Protector
Akif Rehman (St Louis, US)
RECEIVED GENUINE PRODUCT

Good and reliable product

L
Mi TV Box S 2nd Gen. Android Box
Laiq Ur Rehman (Multan, PK)
Genuine Product.

Genuine Product. MashAllah.

A
Logitech MX Master 3S Bluetooth Mouse
Anonymous (Peshawar, PK)
Logitech MX Master 3S

I have ordered Logitech Mx Master 3s from this store. They delivered the product in one day, which is 100% genuine. I am writing this review after using it for 2 months. I am very happy with this purchase.

Keep up the good work:)

M
Edifier WH950NB Bluetooth headphones Black
Mudassar Habib (Islamabad, PK)

Good customer service and a legit product as well.

A
Dell Type C to Displayport Adapter
Anonymous (Lahore, PK)
Good product

Good product. Compliant seller. Delivered fast

S
Chromecast with Google 4K Snow
Saadia Malik (Lahore, PK)
My favourite google tv device

Works like a charm. Easy to setup. Smooth and flowy. The remote is classy and minimalist.

Apple USB C To 3.5mm jack

IT WAS 💯 ORIGINAL PRODUCT . AND SUCH ETHICAL AND PROFESSIONAL BEHAVIOR BY THE SELLER . RECOMMEND U GUYS TO BUY FROM HIS STORE .